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9388 9902

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Cow Trees
23 Gale Street
EAST BRUNSWICK VIC 3057
Australia

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03 9388 9902

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Frequently Asked Questions

1. How much does Shipping Cost?

For shipping within Australia we offer a flat rate of $9.90, orders over $250 are freight free.
2. How Do you Ship?

Our orders are sent via Australia Post. All our parcels are sent with tracking and require a signature on delivery unless you request otherwise at checkout. When your order is dispatched you will receive an email from Australia Post with a tracking number. This number allows you to track your parcel on the Australia Post Website.
3. How Long will it take for my order to arrive?

Most orders placed before 12 pm Monday to Friday, will be dispatched same day. Australia Post delivery time depends on where you live but typically most orders will arrive within 2 – 6 business days.
4. Can I Click and Collect?

Yes, we are located in Brunswick VIC and we are happy to offer this option if chosen at checkout. You will receive an email when your order is ready for collection.
5. How can I pay?

Orders can be paid for by credit card (Visa, Mastercard and Amex)
6. Do you accept International orders?

Yes, we accept international orders for delivery within Australia.

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Cowtrees is an Australian-owned online retailer of toys, games and puzzles.

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Address

23 Gale Street
EAST BRUNSWICK
VIC 3057
03 9388 9902
sales@cowtrees.au
9am – 4.30 pm
Monday - Friday

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