The Cowtrees.au website is operated by Divisible By Zero Pty Ltd
Cow Trees respects the privacy of your personal and financial information. It is important to us that our online shopping environment is not only easy to use and convenient, but private and secure as well. Our pledge is that information given to us will only be used to enhance your shopping experience, resulting in a more personalised service for you. We are fully committed to protecting your privacy.
This privacy policy is intended to help you understand how our systems work and what safeguards are in place to protect your privacy.
By using this site, you agree to Cow Trees collection and use of your information according to the terms described on this privacy page. We will post any changes to our privacy policy on this page, including what information is collected, how we use it, and under what circumstances we disclose it.
Any personal information that you submit will be used simply to process your orders and is protected by our secure server.
Cow Trees records other information as well. Whenever a page is requested from our web server, we record the time, date and URL of the request, along with information on the browser software that is being used. This information is used to improve the structure and performance of Cow Trees and is not used in any way to uniquely identify a user. Cow Trees may disclose account information when required by law, or when, in good faith, we need to protect the rights, property, or safety of Cow Trees, its customers, or others.
Cow Trees reserves the right to pass on any information relating to suspected fraudulent activity to the appropriate authorities.
Please note that the cowtrees.au Website may contain links to other Websites; however, we are not responsible for their privacy policies.
Sale of Information
We are not involved in the selling, trading or alternative unauthorised use of personal information. As part of our guarantee to you, our customers, Cow Trees promises not to sell, trade, rent, or otherwise provide any of your personal information to any third party, except as noted here to service product shipments.
Cookies
The cowtrees.au site does require the use of cookies for full access to the site. These cookies are used to keep track of your navigation around the site and items that you express an interest in purchasing. These cookies do not provide us with any additional information about you and do not perform unsolicited connections to the internet. In order to use this site fully, you need to have the appropriate security settings in your browser to allow the use of cookies.
Registered Member
Registration at cowtrees.au requires your name, email address, and physical address, which are used to send you information about your order. Signing up for our newsletters is optional. If you choose to receive these product announcements, newsletters, and information associated with our products and services you can opt out at any time.
Registration
To register as a member of Cow Trees, simply go to our registration page and follow the instructions there.
Deactivate Registration
If you would like to deactivate your registration, please contact us by email.
Secure Socket Layer
Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. While we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us or receive from our online products or services. These activities are conducted at your own risk. Once we receive your transmission, we make our best effort to ensure its security.
Credit card information is among the most sensitive and important data that www.cowtrees.au collects. www.cowtrees.au operates secure servers to minimise the risk of unauthorised use of such information. Credit card information that is transmitted via our secure servers is encrypted in accordance with the highest standards. For obvious reasons, please do not send credit card information through unsecured electronic mail.
Cow Trees uses SSL technology - the industry standard for secure e-commerce - to encrypt your name, address, and credit card number when you order goods or services. SSL allows you to safely and securely enter sensitive information in your browser, and rest comfortably assured that your information will not be intercepted and decrypted while in transit.
You will know when transmitted data is safe by the appearance of a security notice when you enter a secure page.
Online Store
Because a third-party shipper may handle our shipping of physical goods, they will have access to some of your personal information (name and address, email and phone number) - but only this information. Credit card information and the record of your transaction are protected.
Children's Privacy
The safety of children is very important to us. We ask that children under the age of 16 have a parent or guardian verify their membership application with Cow Trees.
Whilst Cow Trees will make every reasonable effort to ensure that children's privacy and other rights are not compromised, it is ultimately the responsibility of parents to monitor their children's Internet usage.
Children should always ask a parent before sending any transmission over the Internet.
Contacting www.cowtrees.au
If you have any questions about our privacy policy, you may contact us at:
Cow Trees
PO Box 25
Brunswick East Vic 3057 Australia